Updated in November, 2017. Please check the site regularly to stay updated regarding any amendments to our Terms and Conditions.

This page provides information about the legal terms and conditions that apply to your use of www.picturepod.ae (website), its products and services. This website is owned and operated by Graphic International Centre LLC., a company registered in the United Arab Emirates, whose registered office is 3B St, Office #1, UP Compound, Al Quoz. Tel: +971 45567069, +971 554727446.

Unless otherwise stated, we use the terms "Graphic International Centre LLC.", "www.picturepod.ae", "we", "us", “website” and "our" on this page to refer to Picture POD. Please feel free to contact us if you wish to enquire about our products and services, website, or any of our terms and conditions.

You must read the website terms carefully and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the website, you confirm that you have read, understood and agree to these website terms in their entirety. If you do not agree to these website terms in their entirety, you must not use this website.

Use of This Website

You must use this website for lawful purpose only. You must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the website. You may not without our prior written consent:

  • Copy, reproduce, use or otherwise deal with any content on the website.s
  • Modify, distribute or re-post any content on the website for any purpose.
  • Use the content of the website for any commercial exploitation whatsoever.

Password / Account Security

You are responsible for maintaining the confidentiality of your password, account information and any activity that occurs in your account. Picture POD shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.

Ownership of Rights

All rights, including copyright and other intellectual property rights, in and to this website are owned by or are licensed to Picture POD. If you use any material on the website, for which you possess copyright and/or intellectual property rights, you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the website) on a worldwide basis to the fullest extent permitted by law.

Age Restrictions on Purchase

The purchase of certain products and services is subject to age requirements, minors under the age of 18 are prohibited to register as a user of this website and are not allowed to transact or use the website. If you are underage, you must not attempt to order these products or services through the website.

Accuracy of Content

Picture POD states that all representations and warranties, expressed or implied, that content or information displayed in or on this website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content is provided to make the information as accurate as possible over time. The views expressed in user generated content or review section are the opinions of users and do not represent the views, opinions, beliefs or values of Picture POD.

Law, Jurisdiction and Language

United Arab of Emirates is our country of domicile.

Any matter that arises out of your use of this website (including any contract entered between you and us through the website) shall be governed by the laws in UAE.

Changes to Website Terms

We reserve the right to change and update these website terms from time to time. The present version of the Terms and Conditions Policy was amended and uploaded in November 2017 and we would encourage you to check the site regularly to stay updated regarding any amendments to our policies. By continuing to access, browse and use this website, you agree to any changes or updates to our website terms.

Picture POD is simply a service provider and the printing content is mostly user-generated. The images and designs provided by Picture POD are responsibly sourced and do not infringe on any copyright. Customers control the content of the uploaded designs, including the colour, design, placements and the final product.

Customers take full responsibility to ensure that every uploaded image is as per copyright laws. Picture POD cannot be held liable for any copyright violations.

Terms and Conditions

Picture POD will not deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of UAE.


We accept payments online using Visa and MasterCard credit/debit card in the AED. For all online payments, the customer using the card must ensure that he/she has the authorization to use the account for online transactions.

In case of any disputes the law applicable would be based on the UAE Governing Law.


The information requested from the customer 

The information shared by the customer is used to process the order by Picture POD for execution of the order. Customers can get in touch with Picture POD to oppose such disclosure, or to exercise rights of access, or rectification against the information and contained in the files of Picture POD.


Conditions of Use

Every order from Picture POD requires prior consultation of these terms, consequently, the customer is fully informed of the fact that agreement on the content of these conditions does not require the signature of this document, insofar as the customer wishes to order online the products presented in the framework of the shop the website.

The customer has the option to save or print these general conditions, provided that both the saving and printing of this document are the sole responsibility of the customer.

All the information is presented in English. The customer states that he/she has full legal capacity to enter under these terms and conditions

Article 1:

Accepting Terms

These terms represent all obligations of the parties. In this sense, the customer is deemed to accept without reservation all the provisions of these terms and conditions. No general or specific documents sent or given by the customer may be incorporated herein, since these documents may be inconsistent with these terms.

Article 2:


These general conditions are intended to define the rights and obligations of the parties as part of the online sale of goods and services offered by Picture POD.


Article 3:

Entry into force

These conditions come into force at the time when the customer enters the website, www.picturepod.ae or gets in touch with the Picture POD team via phone or social email. These general conditions are in force until necessary for the provision of goods and services purchased and until the expiry of the guarantees provided by Picture POD.

Article 4:

Electronic Signature

The "click" of the customer on the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.

Article 5: 

Order Confirmation

The confirmation information will be sent to the customer via e-mail no later than the time of delivery or failing that, to the address specified by the customer in the purchase order. Confirmed orders are not subject to refund as Picture POD prints customized orders according to demand.

Article 6:

Proof of the Transaction

The records stored in computer systems of Picture POD in conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is done in a reliable manner and can be produced as evidence.

Article 7: 

Product information

7-a:  Picture POD  presents products on its website with all the features necessary to allow compliance with Article L 111-1 of the Customer Code, which provides the possibility for the potential customer to know the essential characteristics of the products they wish to buy.

7-b: Picture POD makes an effort to show the products and prints in the ideal resolution, however, due to variation in monitors and resolutions there might be some difference in perception of a product. Picture POD does not take responsibility for the variation caused due to different digital screens.

7- c: While the ‘Smart Editor’ gives the customer a fair idea on the placement and look for the final products, there might be slight variation in the placement or layout of the actual product. Picture POD takes no responsibility of minor changes that might occur in the order.

7-d: The products offered by Picture POD are valid only within the limits of available stocks.


Article 8:


Prices are quoted in AED/Dirhams, they do not include delivery charges, which is indicated before confirmation of the order. Payment of full price must be made to confirm an order.

Article 9:

To confirm the order the customer provides Picture POD customer payment by credit/debit card. Picture POD reserves the right to suspend any order and delivery in case of refusal to authorize payment by certified financial institution or in case of nonpayment. Picture POD specifically reserves the right to refuse delivery to a customer who has not fully paid.

Picture POD is not responsible for any orders placed by anyone using bank details or credit card details of another person. As measures of verification Picture POD could request the client to send mail or fax to Picture POD with a copy of a photo ID and proof of address. The order will be confirmed after receipt and verification of the documents sent to us. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 

Article 10: 

The products are delivered to the address specified by the customer during the final order. The customer is required to check the status of the packaging of the goods upon delivery and report any damage or defect to Picture POD within 24 hours from the time of delivery. 

Picture POD uses courier services for all deliveries. Courier delivers in 48 hours across UAE.

Delivery charges differ on each product and order

Picture POD accepts no responsibility for longer delivery times due to the carrier/courier, including any loss of goods or workers strike. Read the delivery policy here for details.

Article 11:

Product Warranty

In accordance with Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive customers of the legal guarantee which obliges the seller to guarantee against all consequences of defects of the thing sold. The customer is informed that Picture POD is not the producer of any of the products sold online presented within the website, under the law No. 98-389 of 19 May 1998 and relating to the liability for defective products. Accordingly, in case of damage to a person or property by a defective product, only the liability of the producer of the product may be sought by the customer. Picture POD does not service any warranty. 

Article 12: 

Right of withdrawal

We build each product as per the customer’s demand. We may also withdraw any product or service for any reason.

Article 13:

Force Majeure

Neither party has breached its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Fortuitous event or force majeure would be any fact or circumstances irresistible, external parties, unpredictable, unavoidable, independent of the will of the parties and which cannot be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within seven working days after the date on which it becomes aware. Both parties will then, within a month, except impossibility due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the case of force majeure lasts longer than three months, these terms may be terminated by the injured party. Explicitly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of UAE courts and tribunals: the blocking of means of transportation or supplies, earthquakes, fires, storms, floods, lightning cessation of telecommunications networks or difficulties specific to the external telecommunications networks to customers.

Article 14:

No partial validation

If one or more provisions of these terms are held to be invalid or under any law, regulation or decision- the remaining provisions will remain in full force and scope.

Article 15:

No Waiver

The failure of either party not to claim a breach by the other party to any of the obligations under these Terms shall be construed in the future as a waiver of the requirement involved.

Article 16:

Shipping cost in case of return/ delivery error

The shipping costs associated with returning products remains the responsibility of the customer.

Article 17:

UAE Governing Law

These general conditions are subject to UAE Governing Law. In case of dispute or complaint, the customer will first contact Picture POD to find an amicable solution.